We receive donations from local area bike shops. Currently, the majority of our tubes come from the Cycle Loft in Burlington, Massachusetts. As people come in with flat tires or service repairs, they store the tubes for us.

Although all our products are made from used bicycle tubes, we have a multi-step process to ensure that all products are of the highest quality. Some of the steps we take are listed below.

1. We only use the parts of the tube that are not fully worn. Generally the sides of the tube are very high quality compared to the center of the bicycle tube.
2. We clean the tubes at multiple points in the creation process.
3. We use a standardized sizing system for our bracelets so that all petite, standard, medium and large sizes are the same length in every design.

We will exchange any defective product directly with the customer or will provide you with a replacement if you prefer.

Retailers must sell at MAP prices or higher. You can apply store discounts like 10% off the entire purchase or offer bundled discounts, but individual items are not to be discounted below MAP. 

Wholesale pricing is 40% off MAP.

We have a few options for purchasing items. We are part of the Shopify Collective and we are on Faire. If you are not part of these or are not interested in using those, we can provide a discount code for your store to make purchases on kadenandkai.com. Email Lisa at lisa@kadenandkai.com or text us at 781.879.8777 and we can discuss your options in greater detail.

The minimum order requirement is $250. We want to make it affordable for smaller stores or for stores that want to test the product first. Our product prices range from $16-$72 at full retail price, so you can get a good amount for $250.

Yes, you can change sizes or styles for other sizes or styles we offer. If shipping is required, you are responsible for shipping costs.

Yes. Kaden & Kai will buy products back as long as the product is still active on Kadenandkai.com and the product is in it's original packaging unopened and undamaged.

No. Our plan is to sell through existing brick and mortar stores. We do not plan to open a store, however, we will attend various art markets and fashion shows throughout the year to get a pulse on what people like and what they are looking for.